Aug 102011
 

Reset Windows internet settings to fix network configuration errors such as ‘Page cannot be displayed’. There are two key Windows components called TCP/IP and Winsock that deal with internet and network functionality.

If either is damaged or corrupted, you can’t connect to the internet and errors such as ‘Page cannot be displayed’ may occur when using Internet Explorer. Note: if you can’t connect to the internet there are many other causes e.g. faulty router, viruses etc but this article may provide the solution when other troubleshooting has failed to resolve the problem.

TCP/IP is a set of network protocols integrated into all versions of Windows – when it becomes damaged or corrupted, you can’t connect to the internet. If you already tried all other methods to fix your internet connection, a damaged TCP/IP component might be causing the problem.

How To Repair TCP/IP – it is a core component of Windows so you can’t remove it. However, you can reset TCP/IP back to its original working state by using the NetShell (netsh) utility – this has the same result as removing and reinstalling TCP/IP. To do this:

XP – Click ‘Start’ and then click ‘Run’. Type CMD into the ‘Open’ box and then press the ENTER key to open the ‘Command Prompt’ window.

Vista / Windows 7 – Click on the ‘Start’ button and type CMD into the Start Search text box. Right click on the ‘CMD’ program shortcut in the search results and select to run Command Prompt as Administrator to open the ‘Command Prompt’ window.

All Windows – In the Command Prompt window, type the following command: netsh int ip reset c:\resetlog.txt

Press the ENTER key to run the command then, once the command has run, close the ‘Command Prompt’ window and restart the computer.

Winsock is a technical specification that defines how Windows network software should access network services, especially TCP/IP. Many internet connection problems are due to Winsock settings that get corrupted due to virus infection or even due to the removal of viruses by antivirus programs.

How To Repair Winsock – To reset Winsock Catalog to a working clean state you need to remove all the non-standard parts that were previously installed – including the faulty part that caused the loss of internet connection.

Warning: if legitimate existing programs added their own parts to Winsock then after Winsock is reset to a default clean state they may not work correctly and will need to be reinstalled again e.g. Google Desktop Search and some antivirus programs.

XP – Click ‘Start’ and then click ‘Run’. Type CMD into the ‘Open’ box and then press the ENTER key to open the ‘Command Prompt’ window.

Vista / 7 – Click on the ‘Start’ button and type CMD into the Start Search text box. Right click on the ‘CMD’ program shortcut in the search results and select to run Command Prompt as Administrator to open the ‘Command Prompt’ window.

All Windows – In the Command Prompt window, type the following command: netsh winsock reset

Press the ENTER key to run the command then, once the command has run, close the ‘Command Prompt’ window and restart the computer.

  One Response to “Internet Not Working Due To Windows Network Configuration Errors”

  1. This can even fix obscure errors such as system event log not opening – and can’t save it either. Not sure why tyhat is related to network config but it does fix it…

 Leave a Reply

(required)

(required but will NOT be published)