Nov 062012
 

Oops! Avira have warned that their security products are not compatible with Windows 8 or Server 2012 (which is built on Windows 8). Upgrading to Windows 8 with an existing Avira product installed may result in a BSOD (Blue Screen Of Death).

This is something of a shock as Windows 8 beta versions and release previews have been available throughout this year so we would expect all major security vendors to have fully tested their products to ensure Windows 8 compatibility.

Windows 8 launched October 26 yet it appears that only now have Avira realized their products are incompatible… Avira state that their “products will be compatible with Windows 8 in the first quarter of 2013” – so could be a 2 to 5 month delay.

Avira Incompatibility With Windows 8 – If you try to install an Avira product on Windows 8 or Windows Server 2012 you should be faced with a Compatibility warning:

aviraW8

Selecting Cancel will abort the installation.

If you had an Avira product installed before upgrading to Windows 8, Avira say that it can only be uninstalled manually – they have provided instructions for manual uninstallation here. These instructions don’t specifically state that they are for Window 8 so you’d have to follow the instructions for Windows 7 (/Vista) as they are the closest to Windows 8.

Other Antivirus Products Compatibility – AV-Test maintain a current listing of all the security products they have tested which are already compatible with Windows 8 (32 and 64 bit editions). You should also double check exact requirements on the vendor’s website to avoid any incompatibility issues with Windows 8.

Conclusion

This is a huge own goal by Avira – by the time they release compatible versions next year, many previous customers will have paid for and/or got used to an antivirus product from another vendor so will be unlikely to return to Avira…

There is no word yet on whether users who had bought Avira products and subsequently install/upgrade to Windows 8 will be able to claim a refund for the remaining period of their license – if they can’t use the product for several months we think a refund should be offered – what do you think?

[Via: H-Security]